BBalanced Wellness

Policies

Your time, kept for you.

Please give at least 24 hours' notice to cancel or reschedule.

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Cancellations, late arrivals and conduct

Cancellations
Please give at least 24 hours' notice so we can offer the time to someone else.
Our policy
Please give at least 24 hours' notice to cancel or reschedule. Cancellations or reschedules 24 hours or less before your appointment are charged 50% of the service price; for emergencies, any notice is appreciated and fees are at our discretion. A no-show (including not confirming by text or not completing required documents) is charged the full service price, which must be paid before booking again; after 3, service may be denied. Sessions start and end on time. Arriving late may shorten your session, and the full scheduled price is due either way. If you are sick or coming down with something, please let us know before your visit: there's no charge with notice. This practice is strictly therapeutic. Any sexual request or suggestion ends the session, with full payment due, no refund and any discount voided.
Booking notice
Online booking closes 2 hours before a session. Call us if you need something sooner.
How far ahead
You can book up to 90 days in advance.

Questions

Payment, arrival and illness

What if I need to cancel?

Please give at least 24 hours' notice. Cancellations or reschedules 24 hours or less before are charged 50% of the service; a no-show is charged the full price.

What if I'm running late?

Sessions start and end on time, so arriving late may shorten your session. The full scheduled price is due either way.

What if I'm sick?

Please let us know before your visit, and there's no charge. Brii won't massage anyone who is sick, coming down with a cold or flu, or living with someone who is ill.

How can I pay?

Debit and credit cards, cash or check. Zelle and PayPal in some cases.

Ready when you are.

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