Questions
How do I book?
Book online any time: pick a massage and a length, then a therapist, or 'anyone' for the first free time. Or call 423-296-4144. Ashiatsu is booked by phone, as only some rooms have the bars.
Where are you?
7315 Lee Hwy, Suite 155, Chattanooga, TN 37421. Parking is free.
When are you open?
Sunday and Tuesday to Friday, 10 to 8, by appointment. Closed Monday and Saturday.
I can't find a time. What now?
Join the wait list when you book, and we'll offer you a time if one opens up. We recommend booking as far ahead as you can.
Which massage should I book?
Book a Customized Massage and tell your therapist what you need: Swedish to relax, deep tissue for pain and tension, sports massage with stretching. Every massage of 30 minutes or more comes with complimentary hot stones, hot towels and an essential oil of your choice.
Does my time include undressing?
No. Your time on the table is your full massage time, and a consultation with your therapist is complimentary. Towels, robes and slippers are provided.
Can I book a massage while pregnant?
Yes, once you're through your first trimester. The Prenatal Massage uses a safe semi-reclined and side-lying position with body pillows for comfort.
What's a Japanese Head Spa?
Thirty or sixty minutes of scalp massage, pressure points, deep cleansing and conditioning, with organic tea. A self-serve drying station is yours afterwards; we don't do blow-outs.
What if I need to cancel?
Please give at least 24 hours' notice, during business hours. A missed appointment without that notice may be charged up to the full price of the service.
What if I'm running late?
Call 423-296-4144 and we'll do our best to fit you in or reschedule. More than 15 minutes late is considered a no-show.
Can I bring my children?
Children under 12 can't be in the waiting or treatment areas unless they're receiving a service, so please arrange childcare. Anyone under 16 needs written permission from a parent or guardian for a massage.
How do I pay, and should I tip?
Payment is due at your visit: cash, Visa, Mastercard, Discover, American Express, debit cards or a check with ID. Tips are graciously accepted but never expected; any amount is entirely up to you.
Policies
- Cancellations
- Please give at least 24 hours' notice so we can offer the time to someone else.
- Our policy
- Please give at least 24 hours' notice to cancel or reschedule, during business hours. By booking, you consent to a no-show fee of up to 100% of the scheduled service if you miss your appointment without that notice. Please arrive 15 minutes early for your annual paperwork update, so your therapist can talk with you and still give you your full time. Running late? Call 423-296-4144 and we'll do our best to fit you in or reschedule; more than 15 minutes late is considered a no-show.
- Booking notice
- Online booking closes 2 hours before a session. Call us if you need something sooner.
- How far ahead
- You can book up to 90 days in advance.