D-CHAI Traditional Thai Massage

FAQ

Questions, answered

Traditional Thai massage in Madison, Wisconsin.

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Questions

How do I book?

Book online any time: pick a service and a length, then a therapist, or anyone for the first free time. Trouble booking online? Call 608-835-1800.

Where are you?

1813 Monroe St, Madison, WI 53711.

When are you open?

By appointment, Monday to Friday 9 am to 8 pm, Saturday and Sunday 9 am to 5 pm.

I can't find a time. What now?

Join the wait list when you book, and we'll offer you a time if one opens up.

What is traditional Thai massage?

An ancient healing art practiced throughout Thailand as part of traditional Thai medicine, for preventative care, recovery from injury, pain and overall balance. Acupressure along the body's energy lines, assisted yoga-like stretches, rocking and rhythmic compression, received on a floor mat.

I can't get down on the floor. Can I still have Thai massage?

Yes. Book Table Thai Massage: the same Thai techniques on a table, for anyone with knee trouble or anything else that makes the floor hard, or who simply prefers a bed.

Can I combine styles?

Yes. Book a Thai & Swedish Combo, Thai with a foot massage, or Swedish or deep tissue with a foot massage. Add 15 or 30 minutes of head, neck and shoulders, or an extra 30 minutes, to most massages. For anything else, or a couples massage, call us at 608-835-1800.

Is there a membership?

Yes: one 60, 90 or 120-minute Thai, Swedish or deep tissue massage a month at 15% off ($93.50, $140.25 or $187), and 10% off a second or third massage that month. Miss a month and it rolls over before it expires. There are gua sha face massage memberships too.

Do you teach Thai massage?

Yes. Kay teaches a 100-hour Thai massage course in four levels, approved by NCBTMB for continuing education (Approved Provider #26). Level 1 is open to everyone. Text 608-289-2103 to register.

Can I buy a gift certificate?

Yes, online any time, for any massage or any amount. It's sent by email, ready to print or forward.

What if I need to cancel?

Please give 24 hours' notice to cancel or reschedule. With less than 24 hours' notice there is a $50 last-minute cancellation fee, and a missed appointment is charged in full.

What if I'm running late?

Arriving late may mean shortening your treatment, so the next client isn't kept waiting.

Policies

Cancellations
Please give at least 24 hours' notice so we can offer the time to someone else.
Our policy
24 hours' notice is required to cancel or reschedule an appointment. With less than 24 hours' notice to cancel or reschedule, there is a $50 last-minute cancellation fee. A no-show or missed appointment is charged in full. Late arrivals: arriving late may mean shortening your treatment.
Booking notice
Online booking closes 1 hour before a session. Call us if you need something sooner.
How far ahead
You can book up to 30 days in advance.